The "Assistance" Model: Leveraging How Many Hints and Attempts a Student Needs

An important aspect of Intelligent Tutoring Systems is providing assistance to students as well as assessing them. The standard state-of-the-art algorithms (Knowledge Tracing and Performance Factor Analysis) for tracking student knowledge, however, only look at the correctness of student first response and ignore the amount of assistance students needed to eventually answer the question correctly. In this paper, we propose the Assistance Model (AM) for predicting student performance using information about the number of hints and attempts a student needed to answer the previous question. We built ensemble models that combine the state-of-the-art algorithms and the Assistance Model together to see if the Assistance Model brings improvements. We used an ASSISTments dataset of 200 students answering a total of 4,142 questions generated from 207 question templates. Our results showed that the Assistance Model did in fact reliably increase predictive accuracy when combined with the state-of-the-art algorithms.